Arlo|Smart Home Security|Wireless HD Security Cameras

1 camera no sync, flashes blue then orange

Reply
Discussion stats
  • 3 Replies
  • 13509 Views
  • 0 Likes
  • 4 In Conversation
NAG7
Follower
Follower

Bought the Arlo Pro 2 camera with base pack.  1 camera synced. 

Model VMC4030 - 2nd camera does not.  I have tried about 6 times to sync.  Light flashes blue for 2 minutes then goes orange.  I cant see the device in my portal online.  When i sync, the camera is only 1 foot away.  I tried removing battery and replacing.  Still wont synch.  I dont have time for this $^@$#.   One of the reasons i bought this was for the easy quick setup.  NOT so quick.  Not happy at all so far.

 

Camera one will not pick up motion.  I have it indoors for now, sitting at a window.  I have walked by it many times, 10.  No motion detection. I checked settings and i increased motion detection to 80.

1 ACCEPTED SOLUTION

Accepted Solutions
TomMac
Guru Guru
Guru

In the sync, make sure you are doing a QUICK press on the base sync button...don't hold 2 secs

 

If you mean you have the camera looking THRU glass for motion, it will not work. Glass blocks most IR which is how the camera detects motion.

--------------------------------------
Morse is faster than texting!
--------------------------------------

View solution in original post

3 REPLIES 3
TomMac
Guru Guru
Guru

In the sync, make sure you are doing a QUICK press on the base sync button...don't hold 2 secs

 

If you mean you have the camera looking THRU glass for motion, it will not work. Glass blocks most IR which is how the camera detects motion.

--------------------------------------
Morse is faster than texting!
--------------------------------------
HoppyHK
Aspirant
Aspirant
I have the same problem with two cameras and this solution hasn't worked for me.
jguerdat
Guru Guru
Guru

What have you tried?  Be explicit.  Are you seeing error messages?  What are the LEDs on the base and cameras doing, including color?