Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo Pro working problem

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ccastanhola
Aspirant
Aspirant

I just bought a combo with 3 Arlo Pro and the base. But I'm having problems:
I could not configure the base with my router. So after reading some forums I took the base in a friend's house and I was able to configure it, and also the 3 cameras.
After doing that I installed it on my router and apparently everything was fine. But when I pull away any of the cameras about 3 meters from the base it automatically stops working.
Is someone also having this problem or know what the solution is?

3 REPLIES 3
steve_t
Master Master
Master

There must be some interference in your house. What wifi router have you got?

ccastanhola
Aspirant
Aspirant
My router is Arris model DG1670A
JamesC
Community Manager
Community Manager

ccastanhola,

 

Consider moving the base station away from your router (as much as possible) and try again. Do you still see the same behavior?

 

JamesC