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Arlo Pro - when I suggest a verification I dont get the push notification

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  • 3 Replies
  • ‎2022-01-31 10:28 AM
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Amyhasselbring
Aspirant
Aspirant
‎2022-01-31 10:28 AM

My two step verification login is not working when I suggest a verification I don’t get the push notification to my cell phone nor my email. I have contacted support but both times they tell me I need to change my trusted devices but I’m unable to login. I even have a subscription to Arlo which I cannot cancel because I can’t login

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jguerdat
Guru Guru
Guru
‎2022-02-01 06:36 AM

Can you use the web client to do this? Try the email substitute for SMS messages.

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Amyhasselbring
Aspirant
Aspirant
‎2022-02-08 05:32 AM
Issue has not been resolved after many attempts contacting CS via chat. Very Dissappoing. I have tried everything.
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Dannybear
Master
Master
‎2022-02-12 12:00 AM
If you’re using the web browser choose the email option for verification after login, then check the spam folder of your email account.
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