Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Arlo Pro system refuses to remain armed after I armed it through the app. Shows disarm later.

Reply
Discussion stats
  • 2 Replies
  • ‎2019-03-18 09:06 PM
  • 827 Views
  • 0 Likes
  • 2 In Conversation
JKS07
Tutor
Tutor
‎2019-03-18 09:06 PM

I have been noticing lately that my Arlo Pro system refuses to remain armed after I arm it with the App. It shows disarmed if I check the App again after an hour or two it seems. I have noticed this using both the standard Armed mode and with the Schedule mode. For a system designed with security in mind, an uncommaned disarming is a serious flaw.

Labels:
0 Likes
Reply
Message 1 of 3
827
2 REPLIES 2
jguerdat
Guru Guru
Guru
‎2019-03-19 06:37 AM

Unfortunately, the appps can have issues displaying and setting anything under the Mode tab. I use only a browser for this since it has proven to work properly. You can use a mobile browser if you set it to use the desktop version of the site.

0 Likes
Reply
Message 2 of 3
809
JKS07
Tutor
Tutor
‎2019-03-19 11:42 AM

 

Thanks for the tip.  Hopefully this gets addressed quickly.

0 Likes
Reply
Message 3 of 3
791
Discussion stats
  • 2 Replies
  • ‎2019-03-18 09:06 PM
  • 828 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.