Arlo|Smart Home Security|Wireless HD Security Cameras

Reply
Discussion stats
  • 2 Replies
  • 804 Views
  • 0 Likes
  • 2 In Conversation
bgoodreau
Aspirant
Aspirant

Now that 7-day free cloud storage has been canceled, can I just subscribe/unsubscribe to the Secure plan as often as I want throughout the year? At least that would be a (cumbersome) compromise for losing the 7-day free storage which is why I bought this camera. I really only need remote recorded video access when I travel for as little as 1 week, and as long as 3 months. I understand there is no contract, but would like to know if I can turn on/turn off the Secure subscription as often as I want.

2 REPLIES 2
StephenB
Guru Guru
Guru

@bgoodreau wrote:

Now that 7-day free cloud storage has been canceled

It hasn't been canceled.  Arlo wanted to do that, but the backlash from customers convinced them to change their plan.  Arlo is now saying that the free cloud storage will continue indefinitely.

bgoodreau
Aspirant
Aspirant
Thank you StephenB, I was not aware Arlo had canceled those plans. I did not see an announcement. I was about to purchase a different system.
 
It's good to see Arlo listened to the groundswell of complaints from their customers.
 
Bob