Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo Pro second camera won't sync to the base station

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Anna1437
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Aspirant

 

 

 

I have two cameras. I am trying to set it up. When I was syncing first camera, it worked fine. Second camera, I pressed sync on base station and nothing happened. The base station just keep blinking green, while I try to hit the sync button on the camera and wait. The camera never light up blue or any color. The camera is fully charged. I charged it over night to see if it made a different. I reset and reset the first camera again and it works. I tried to sync the same second camera and it didn't work

 

 

Could see live first camera, nothing on second. I try it on the samsung phone and also through the website on my hp laptop.

 

Model on the box is VMS4230-100NAS.

 

When I first set up my Arlo pro account, there was a firmware update too. Could you please let me know what I am doing wrong?

 

 

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Anna1437
Aspirant
Aspirant

There was no blinking light on the camera. 

 

However, I was able to find a fix for it. 

 

I moved the first camera to another room and then synched the second camera. It may have been signal interference. 

 

Thanks for your help!

 

 

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3 REPLIES 3
steve_t
Master Master
Master

When you hit sync on the second camera, did you get any flashing LEDs on the camera?

Anna1437
Aspirant
Aspirant

There was no blinking light on the camera. 

 

However, I was able to find a fix for it. 

 

I moved the first camera to another room and then synched the second camera. It may have been signal interference. 

 

Thanks for your help!

 

 

steve_t
Master Master
Master

Glad to hear you managed to sort it 🙂