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Arlo Pro recharging

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Suffolkpunch
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‎2017-04-17 03:47 AM

I have recharged a couple of my cameras before without a problem but now I get the same message on each camera I try to recharge which is that I am not using the Arlo Pro charging unit - trouble is that I am - is there anything I can do?

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jguerdat
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‎2017-04-17 05:07 AM

If you're sure that your connections are good, you'll likely need to open a case with support for bad hardware.  Could be the power supply, cable and/or camera is at fault.

 

You can try a different cable to see if that helps.  Also, a phone charger that supports Qualcomm Quick Charge (5v and 9v) should work if you happen to have access to one.  Have you removed and reinserted the batteries?

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