Arlo|Smart Home Security|Wireless HD Security Cameras
× Some customers in Australia and New Zealand regions may be experiencing problems with live streaming and motion recordings not saved to library. We are working to resolve this issue, please see status.arlo.com for the latest information.

Arlo Pro - only 5 cameras show - remaining 2 are shown offline

Reply
Discussion stats
  • 2 Replies
  • 2391 Views
  • 0 Likes
  • 3 In Conversation
tripchowdhry
Follower
Follower

I have the premium plan.

 

I had 5 cameras originally but Added 2 more bringing the total to 7

 

It only shows 5 cameras...so when i remove a camera - it allows the other one to show up

 

Else it keep saying - camera offline

 

 

2 REPLIES 2
jguerdat
Guru Guru
Guru
Check your subscription status in Settings and open a case with support.
JamesC
Community Manager
Community Manager

tripchowdhry,

 

Consider a base station reboot using the on-off button. Do you still see the same behavior?

 

JamesC