Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo Pro offline initially, and then online after 1 minute or two

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cs1219
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Aspirant

When I initially login to myarlo website, it says arlo cameras are offline. If i refresh the page after a minute or so, all the cameras goes back online. It happens almost everytime...  Is this normal? 

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TomMac
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Guru

Try a different browser like Fire Fox

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cs1219
Aspirant
Aspirant

TomMac wrote:

Try a different browser like Fire Fox


Hi Tom,

 

It happens on the arlo app as well. The I also see the base station center light starts ember, and then turned green afterwards...

jguerdat
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Guru
That shouldn't be happening. The Internet LED should remain green. This may be a hardware issue so contact support and open a case.
TomMac
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Guru

or check for a bad ethernet cable AND/OR switch ports on your router.

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Morse is faster than texting!
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