Arlo Pro night vision not working properly

[Mikey63401]

MY night vision not working properly. The LED lights light up but the video is mainly black or too dark to see anythinhg at 6 ft.It worked fine in the past

[TomMac]

Pull the battery pack and replace it to reset the camera...

Test night vision again

If still NG, contact Netgear support

[Mikey63401]

Thanks for your reply. That has already been done. Contacted support

[Sammiegrace]

I found that my pro2 night vision was ghosting white at night , however, the camera worked great in the daytime. I found out that the problem was none other than condensation on the lense. I took a rag and wiped the lense PROBLEM SOLVED. I dont know really why maybe cuz it has been very cold at night and warmer in the daytime or the camera generates heat , anyway I dont think there is a problem with firmware as I have seen other folks suggest. Im thinking of making some small bird houses if the problen continues , thus far it hasent. 😉