Arlo Pro motion detection stays active - 2019

[aafc]

I searched but everything was from at least a year ago, and none of them had any real answers.

Some of my Arlo Pro cameras have been malfunctioning lately. Once a camera sees motion, the motion indicator (orange running man in PC app, or 3 lines and a circle in the Android app) stays on indefinitely, or until I click the live view. It never resets itself, and the worst part is, it doesn’t record the motion that originally tripped it in the first place.

I have literally tried everything. I have removed and resynced each camera, I have pulled batteries, I have power cycled the base station, (with power switch AND power cord) I have cleared the cache in both my PC web browser, and the android app, I have set motion sensitivity level so low that nothing will trigger it, I have done every combination of power cycle and/or resync cameras that I can possibly think of.

Any ideas why all of a sudden these cameras decided to have a mind of their own? Any help on this topic in 2019 is greatly appreciated.

[jguerdat]

Since you've already tried everything else, the fastest solution would be to reset the system and start fresh. Yes, it's a PITA but continued troubleshooting with no solution is worse. Be sure to note all settings, modes, rules and schedule before resetting to speed the rebuilding.

[aafc]

Oh joy.... 

Thanks for the reply.