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Arlo Pro motion detection on constantly

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ArloLover
Aspirant
Aspirant

I just added Arlo Pro to my other Arlo Smart Security System with 4 Arlo Cameras (VMS3430) system.  The problem is one of the cameras won't stop detecting motion.  There is no reason for the camera to continuously kick on as there is no motion but it won't stop.   I adjusted the camera sensitivity to 25 and it still won't stop kicking on!!   I am inclined to think the camera is faulty...I also disabled the audio but it won't stop recording constantly.  I finally had to turn the camera off!!  HELP!!

2 REPLIES 2
steve_t
Master Master
Master

Apparently this is either a faulty camera or a problem with the firmware for which a fix is coming soon

JamesC
Community Manager
Community Manager

ArloLover,

 

Please contact the Arlo Support Team to further investigate this issue. You will find several options for contacting support in the provided link.

 

JamesC