Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Arlo Pro microphone is off. Sensitivity is off and it is still recording audio

Reply
Discussion stats
  • 4 Replies
  • ‎2020-04-12 06:01 AM
  • 1493 Views
  • 0 Likes
  • 2 In Conversation
MIchelleCurtis
Aspirant
Aspirant
‎2020-04-12 06:01 AM
My Arlo microphone is OFF, Audio SENSITIVITY IS OFF! It is recording AUDIO CONTINUALLY! Please Help
Labels:
0 Likes
Message 1 of 5
1,493
1 ACCEPTED SOLUTION

Accepted Solutions
jguerdat
Guru Guru
Guru
‎2020-04-12 06:30 AM

Remove and resync the camera as well as reboot the base. That should get rid of any weirdnesses.

View solution in original post

0 Likes
Message 4 of 5
1,483
4 REPLIES 4
jguerdat
Guru Guru
Guru
‎2020-04-12 06:17 AM

Did you turn off audio detection in your modes and rules? That's where the settings are found. Read the FAQs here for full details.

0 Likes
Message 2 of 5
1,491
MIchelleCurtis
Aspirant
Aspirant
‎2020-04-12 06:21 AM
Yes to no avail
0 Likes
Message 3 of 5
1,488
jguerdat
Guru Guru
Guru
‎2020-04-12 06:30 AM

Remove and resync the camera as well as reboot the base. That should get rid of any weirdnesses.

0 Likes
Message 4 of 5
1,484
MIchelleCurtis
Aspirant
Aspirant
‎2020-04-13 08:51 AM
Thank you, that is what I did!! It worked great after that!
0 Likes
Message 5 of 5
1,441
Discussion stats
  • 4 Replies
  • ‎2020-04-12 06:01 AM
  • 1494 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.