Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.

Reply
Discussion stats
  • 3 Replies
  • 2370 Views
  • 0 Likes
  • 3 In Conversation
Debroha
Aspirant
Aspirant

So my internet was interupted and my cameras (2) went off line. I am out of town and still need my house monitored.  I can't find a way to reconnect my cameras. How can I fix this problem? 

I am hoping Netgear has dealt with this issue befofre and has a fix.

 

Thanks,

 

Debbie

3 REPLIES 3
TomMac
Guru Guru
Guru

If the cameras are offline, there is nothing remotely you can do to bring them online

 

But if you can restart the base unit ( can be done remotely) this is a small chance the cameras will come back online

--------------------------------------
Morse is faster than texting!
--------------------------------------
Debroha
Aspirant
Aspirant

Can you tell me how to reboot my base station remotely please.

 

Thanks!

jguerdat
Guru Guru
Guru

Settings, My Devices, your base, Restart at the bottom.