Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo Pro has very poor image quality in night vision

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wirelessweb
Follower
Follower

I have three cameras. Streetview, FrontDoor and Backyard. Only FrontDoor has very very poor image quality in Nightvision. I have adjusted the brightness. Reset the camera. Moved the camera. I continue to get a heavy veil over the image only when in NV. Daylight is perfect. Dusk is nice. Dark is bad. The Streetview and Backyard look good in near total darkness. There are no bright lights aimed at the FrontDoor. What can I try next? Attached is the current NV image. Thanks!


frontdoor_1.jpg
2 REPLIES 2
steve_t
Master Master
Master

Next, contact support. I suspect you'll need to get the camera replaced though. Can you do that through your retailer?

jguerdat
Guru Guru
Guru

Is it possible that you're getting the lens covered with moisture/dew?