Arlo Pro detects camera movement but not people

[gongolazzo]

Hi all, brand new set up. I have a camera facing out of one of my home windows (it's shaded so there's no glare in the day). If I move the camera I get the message that movement was detected. If I go outside and actually walk in front of the camera... nothing.

I have created a new mode and set the motion detetion to 100%, but still no dice.

Any help is appreciated!

[TomMac · Accepted solution]

The problem is the glass...

Arlo,ArloPro, ArloPro2 use PIR detection (passive  IR) the glass blocks to much IR to trigger.

They are meant to be outside.

The Q cameras use pixel detection and can trigger thru glass

[harley239]

Motion does not work through glass. 

[gongolazzo]

That was it, thanks!

[TomMac]

remember, if you need one Arlo camera inside, but have one outside ( covering overlapping areas ), you can use the outside camera to trigger the inside one.  ( make sure you turn off the IR illuminatos as the light will refect back into lens )