Arlo Pro cloudy at night

[Bcowan1960]

Both of my cameras look like they are cloudy when recording last night. This morning when light they looked fine. I checked the night vision and is on but i turned it off then back on again.
Anyone having this issue?

[Bcowan1960]

Help please

[TomMac]

Check/ clean the outside  ... temp condensation on lens ??

Check inside and make sure no moisture and Oring in place

[Streak2]

Have you removed the protective film from the front of the camera?

[Bcowan1960]

Film was removed when i purchasded one week ago. Just started doing this last night. I will see what happens tonight.

[Streak2]

If it still does it, then change location temporarily to see if it could be an environmental issue.

Could there be an outside light that's coming on and shining towards the camera?

[Bcowan1960]

The cameta has been up for a week, last night was the first time it did this. This morning at daylight no cloudiness. Clear so trying it one more night before taking it down.

[Bcowan1960]

https://arlo.netgear.com/hmsweb/users/library/share/link/868F4A99A063512C_201703

[Streak2]

Turn off night vision and see if that makes a difference.

[TomMac]

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Bcowan1960 wrote:
https://arlo.netgear.com/hmsweb/users/library/share/link/868F4A99A063512C_201703

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Looking at the video...it appears the lens ( from rain or snow ? was it?? ) got water on it and the IR lights were being reflected in the water and washing out the image

[Bcowan1960 · Accepted solution]

It was raining the day before, but no rain that night. I waited until the next night and the camera worked fine no cloud. Not sure what was up but working now..😎
Thanks everyone.