Arlo|Smart Home Security|Wireless HD Security Cameras
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Arlo Pro can't be added after removing

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BrucieNB
Aspirant
Aspirant

The base station lost one of my Arlo Pro cameras yesterday. Camera had been fully charged previously.

 

After trying everything I could think of I deleted it from the base station, and then tried to add it once again.

 

It won't add the camera and appears to want me to add a new base station.

 

Any thoughts as to how I can resolve this?

 

My other 3 cameras are working fine.

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jguerdat
Guru Guru
Guru

Have you tried power cycling the base as well as using a browseer? I'm finding a browser to be much better at the moment.

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2 REPLIES 2
jguerdat
Guru Guru
Guru

Have you tried power cycling the base as well as using a browseer? I'm finding a browser to be much better at the moment.

BrucieNB
Aspirant
Aspirant

That has done it, thanks! The iPhone app has always been fine until now, so I rarely use the browser.

I'll change my practice in future and use the MacBook.

Thanks again!