Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo Pro cameras will not stayed sync. Do these really work outside?

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LMA
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Aspirant

I have had this system for 2 years, 2 Arlo Q wired cameras and 3 wireless Pro cameras. Two of the wireless Pro cameras that I have outside, have stopped syncing with the base station. The one wireless camera inside is fine. I can get them synced with the base station initially but they will not stay synced. Contacted support numerous times and exhausted all troubleshooting steps and they determined the cameras are basically broken and out of warranty, of course. So, I will make do with the 3 remaining cameras until they break. My question is, do these wireless cameras really work outside? We do have skins on them and they are totally dry inside.

Model: VMC4030 | Arlo Pro Wire-Free Camera
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TomMac
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Guru

Try syncing one of the troubled cameras and leave it closer inside to the base ... see if it's location is the issue or not... or maybe temp related ( tho it shouldn't be )

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StephenB
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@LMA wrote:

 do these wireless cameras really work outside? We do have skins on them and they are totally dry inside.


They do.  

LMA
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Aspirant

I have them by the base and synced. After several hours, they are holding the sync, however, not sure what will happen when I move them to their positions about 50 ft from the base outside.

StephenB
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Guru

@LMA wrote:

however, not sure what will happen when I move them to their positions about 50 ft from the base outside.


Well, there's only one way to find out.  😉