Arlo|Smart Home Security|Wireless HD Security Cameras
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dextcorp
Aspirant
Aspirant

Hi,

I bought my Arlo Pro base station with 2 wire free Arlo Pro cameras in the US, 2 months ago. I now live in Australia (Sydney, NSW) permanently. If something happens to my Arlo Pro base station or one of the cameras within the warranty period (1 year) - will I be able to get a replacement or a repair in Australia?

 

Best regards,

Alex

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jguerdat
Guru Guru
Guru

Not likely.  You'd have to utilize the US warranty mechanism with any issues as to shipping being prominent.

dextcorp
Aspirant
Aspirant

What about when the model becomes available for sale in Australia? Netgear has presense in many countries, it would be strange if they do not support a portable product (something that can be moved between countries).

 

jguerdat
Guru Guru
Guru

You may need to provide proof of purchase which would be an issue. You might be able to pull it off but...