Arlo|Smart Home Security|Wireless HD Security Cameras

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Scorpion100
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4 REPLIES 4
TomMac
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Guru

Remove battery pack and use only the adapter and cable to power the camera, try and sync again.

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JamesC
Community Manager
Community Manager

Scorpion100,

 

After trying the suggestion above are you still having trouble? Please let us know.

 

JamesC

Scorpion100
Aspirant
Aspirant

JamesC wrote:

Scorpion100,

 

After trying the suggestion above are you still having trouble? Please let us know.

 

JamesC


On the camera blue led on for a second when I plugged it in after battery was removed. No blinking blue light when the sync button was pressed.

Base station blinked for a while then went back to solid after a few minutes..

JamesC
Community Manager
Community Manager

Scorpion100,
 
Please contact the Arlo Support Team to further investigate this issue. You will find several options for contacting support in the provided link.

 

JamesC