Arlo Pro and geofencing

[nlsstands]

When will geofencing be available for multiple devices at one time?

[TomMac]

It is now... for some it works fine for others not so much ( with multi devices )... it seems sometimes to be a device specfic issue

[jscirocco]

Hope I'm not highjacking, I was going to post a new thread, but saw this on the top of the front page and just have a question.

I have geofencing set up for my phone and my wife's phone (both iPhones running latest iOS). When working properly, it should only be in "Armed" mode when BOTH our phones are out of the  "geofence". However, when I'm at work and my wife is home, it is switching to Armed mode every time. I go into the Geofencing options in the app and it shows that my device is out of the zone and my wife's is "In Zone", yet it still arms itself.

Is this a known issue? Is a fix in the works? It's incredibly annoying to get notifications constantly throughout the day when my wife and son are playing near the front door where the camera is located.

[JamesC]

Geofencing is designed to operate on a "first in, last out basis". This means that if any device is in the Geofencing radius the "Home" mode will enable, and the "Away" mode should only enable when the last device has left the radius.

How does the first in, last out principal work with geofencing mode for my Arlo cameras?

For this to work be sure the app stays logged in, is running and location is enabled on your devices. If the app is logged off/not running Geofencing will not work.

When using multiple devices, the secondary devices should be logged into the app via shared account through the "Grant Access" feature so that both devices are logged in using the mobile app. Take a look at this article for more information: How do I add and manage multiple mobile devices for geofencing?

If you are having trouble with this, consider refreshing your enabled devices within Geofencing settings. Disable all listed devices, save and then enable the devices again.

Log in to your Arlo Account (the primary) and navigate to Mode > select your Arlo system > edit Geofencing > click "Enabled devices". Toggle all of the listed devices off and save. After you have finished saving, navigate back to "Enabled devices" and toggle all desired devices back on and save.

JamesC