Arlo Will not Sync to station

[Egunna]

Hello,

One of my arlo pro cameras stopped sending signal to the base station so I removed it and went to try and re-sync it to the station and it will not sync.  I fully charged the camera and the camera blinked blue to signal it was on.  But when I press the sync button on the top of the camera, it does not blink blue like it is supposed to.  It just doesnt do anything at all.  I checked other cameras to rule out the base station and they worked.  It doesnt matter how long I try to hold the button down. aside from initially powering it on, no lights will come on and it will not sync again.  Please help?

[kc260]

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@Egunna wrote:

Hello,

One of my arlo pro cameras stopped sending signal to the base station so I removed it and went to try and re-sync it to the station and it will not sync.  I fully charged the camera and the camera blinked blue to signal it was on.  But when I press the sync button on the top of the camera, it does not blink blue like it is supposed to.  It just doesnt do anything at all.  I checked other cameras to rule out the base station and they worked.  It doesnt matter how long I try to hold the button down. aside from initially powering it on, no lights will come on and it will not sync again.  Please help?

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[jguerdat]

Reinsert the battery to reset the camera and try again. Be sure to only briefly press the base sync button briefly - don't hold it.

[kc260]

I held for 2 seconds then held top of Arlo for 2 seconds and waited 1 min to connect.  Still not working.

Kathy

[jguerdat]

Don't hold the base sync button for 2 seconds. Just briefly press it so the base Camera LED starts blinking.