Arlo Pro VMS4430 Camera will not update Firmware

[EED]

One of your Arlo Pro Wire-Free Model VMS4430 Cameras will not update Firmware during installation.

We have removed the camera and resync the camera to see if this will correct.

It has not.

Thank you for your assistance,

[JamesC · Accepted solution]

EED,

This could be due to poor connection or low battery life. Be sure the battery is charged and bring the camera close to the base station and try again. Do you see the same behavior?

JamesC