Arlo Pro (VMS4130) Not Recording. But receiving alerts when motion is detected.

[Melig264]

My Arlo camera is experiencing an issue of not recording video to the library.  It is detecting motion & sending me alerts but when i go to look at the recording there is nothing there.

Please help!

[JessicaP]

Hi Melig264,

Make sure when you're checking your videos from your library that you don't have any filters on.

If you're using custom mode, try testing using the default "Armed" mode to see if you're receiving any recordings after you get notified that your camera detected motion.

[Melig264 · Accepted solution]

Thank you for your suggestion but unfortunately it was not the issue.

My issue was finally resolved by deleting everything & reinstalling after 3 days of frustration.