Arlo|Smart Home Security|Wireless HD Security Cameras
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Arlo Pro (VMC 4030) Camera Stopped Working

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  • 3 Replies
  • ‎2019-02-24 09:46 AM
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asouz
Aspirant
Aspirant
‎2019-02-24 09:46 AM

The blue light was on for a couple of seconds and went out when Plugging power in, whether by battery or AC. I've tried resetting the base and other users' suggestions but nothing worked. My other camera works fine. How to solve this case?

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jguerdat
Guru Guru
Guru
‎2019-02-24 12:44 PM

Try both the battery and the charger on your other camera to see if all works properly there.

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asouz
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Aspirant
‎2019-02-24 05:29 PM

Yes. It works on the other camera

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jguerdat
Guru Guru
Guru
‎2019-02-25 04:31 AM

Sounds like a hardware issue. Open a case with support:

 

https://www.arlo.com/en-us/support/contact.aspx

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  • ‎2019-02-24 09:46 AM
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