Arlo|Smart Home Security|Wireless HD Security Cameras

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asouz
Aspirant
Aspirant

The blue light was on for a couple of seconds and went out when Plugging power in, whether by battery or AC. I've tried resetting the base and other users' suggestions but nothing worked. My other camera works fine. How to solve this case?

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jguerdat
Guru Guru
Guru

Try both the battery and the charger on your other camera to see if all works properly there.

asouz
Aspirant
Aspirant

Yes. It works on the other camera

jguerdat
Guru Guru
Guru

Sounds like a hardware issue. Open a case with support:

 

https://www.arlo.com/en-us/support/contact.aspx