Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Arlo Pro VMB4000

Reply
Discussion stats
  • 1 Reply
  • ‎2019-08-05 11:56 AM
  • 547 Views
  • 0 Likes
  • 2 In Conversation
SUlo
Follower
Follower
‎2019-08-05 11:56 AM
Our Arlo camera was stolen. There is no recording showing anyone taking it down. Would the thief be able to erase the recording? Arlo says camera is off line.
0 Likes
Reply
Message 1 of 2
547
1 REPLY 1
JessicaP
Arlo Employee Retired
‎2019-08-06 09:03 AM

Hi SUIo,

 

Only anyone who has access to the Arlo account that is linked with the camera can erase the recording. If your camera was stolen, feel free to check out the Arlo Theft Replacement Program.

0 Likes
Reply
Message 2 of 2
515
Discussion stats
  • 1 Reply
  • ‎2019-08-05 11:56 AM
  • 548 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.