Arlo Pro VMB4000 made previously ACTIVE 5th camera "Inactive" requiring subscription to reactivate

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SRJ-US
Aspirant
Aspirant

Arlo Pro VMB4000 just made previously ACTIVE fifth camera "Inactive" and now requires subscription to reactivate.

We have needed and have been running five cameras since we installed this "original" Arlo system.  The fifth camera shut-down occurred after the 2025 year-end "Look at what we offer" ended and apparent updates/upgrades were instituted.  As far as I can tell, the fifth camera was shut-down without notice.

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BrookeN
Arlo Moderator
Arlo Moderator

Please try removing one camera from the account and adding it back on. That should resolve the behavior you are seeing.

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BrookeN
Arlo Moderator
Arlo Moderator

Please try removing one camera from the account and adding it back on. That should resolve the behavior you are seeing.

SRJ-US
Aspirant
Aspirant

Thank You !

We have to finagle a few other items back into line, but we can see the 5th cam again!

Assist is VERY Much appreciated !

BrookeN
Arlo Moderator
Arlo Moderator

You are very welcome.