Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo Pro - Records motion then immediately records nothing

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jbilly
Follower
Follower

I have noticed one of my cameras will start recording upon being triggered by motion and then stops as it should but then immediately starts recording again like it has been triggered again but there is nothing there. It will do this about 4 or 5 times before it stops doing it.  Using a lot of battery life. Suggestions?.

5 REPLIES 5
TomMac
Guru Guru
Guru

Reset the camera by pulling the battery pack and re-install it

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jguerdat
Guru Guru
Guru

Does this on!y happen at night? Mine did this and was fixed with an RMA for both cameras.

LauraJean79
Initiate
Initiate
One of my cameras is doing this exact thing & only at night time. Have you been able to get this fixed? Any answers?
RACJ2
Aspirant
Aspirant

My camera is doing the same thing.  If it triggers at night, it records that event fine, but every 1 or 2 minutes it records.  And there is nothing in the video that should have cause it to trigger. 

 

So the poster that said RMA is the answer.  Was it replaced directly from Netgear or the reseller you bought it from?

jguerdat
Guru Guru
Guru

Mine was from Netgear.  If the system is new, the reseller may be able to swap for you.