Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo Pro Randomly Disarming

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MJC609
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Hello Arlo Team,
My Arlo system (VMB4000r3 and two H8 cameras) running on version 2.6.3 has randomly disarmed on two occasions when it should not have.

I noticed this morning when I heard the mailman walk down my driveway that I did not receive a “motion detected” notification. I opened the app and found the system disarmed.

I am positive that the system was armed when I went to sleep.

How can I find out who/why my system disarmed?

MC
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jguerdat
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Guru

Are you using just the mode or the schedule? I would reboot the base for starters.