Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo Pro - Not Receiving Notifications

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christencohee Aspirant
Aspirant

As of last night not receiving notifications.  Have rebooted system, uninstalled app, reinstalled app, all batteries good, phone notifications good-no matter what I do I have NO notifications.

Guru jguerdat Guru
Guru

Did you check the app permissions as well as your modes and rules?

christencohee Aspirant
Aspirant

what should the app permission be set to? 

Guru jguerdat Guru
Guru

All on.

christencohee Aspirant
Aspirant

OK thanks but that has still not solved the problem though.  Cameras recording motion but no notifications.

christencohee Aspirant
Aspirant

Thanks Arlo-As of yesterday I am receiving NO NOTIFICATIONS for motion.  I bought a 5 camera system and now NOTHING.. Have tried everything, reinstalled app, checked internet, cameras, settings-and now I have NOTHING.  I AM SO PISSED. It COSTS to call su[port and when I do I wait on hold, and the guy barely speaks English and HANGS UP.  There's no where to go with this problem now.  So I have to keep looking at the cameras every 5 minutes??  

Guru jguerdat Guru
Guru

Check you modes and rules to ensure notifications are enabled. Are we talking push or email notifications?