Arlo|Smart Home Security|Wireless HD Security Cameras
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Arlo Pro Firmware Won't Update

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  • 4 Replies
  • ‎2019-04-12 03:43 AM
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RobBreak
Follower
Follower
‎2019-04-12 03:43 AM

On the main devices tab in the app over each screen it says that a firmware update is required tap to update but it will not update.
Anyone have this issue?

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jguerdat
Guru Guru
Guru
‎2019-04-12 05:40 AM

Try rebooting the base. That usually helps.

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tracedog79
Aspirant
Aspirant
‎2019-04-18 09:10 AM

@jguerdat I am having the same issue.   Was hoping to come on here and get an answer but I guess not.  I've tried rebooting my base station but that doesnt seem to fix it. 

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Missy11
Aspirant
Aspirant
‎2019-04-18 01:13 PM

Same thing here.  A friend who is an IT guy tried to install it and same happened.  It may have been in the warehouse too long and the DVR is not updating.

 

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ShayneS
Arlo Moderator
Arlo Moderator
‎2019-04-19 03:12 PM

Have you tried contacting customer support regarding this issue? I have attached the link here for you - Arlo Tech Support

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