Arlo Pro Can Not Get Sound & Audio

[Kurtwiseman]

New update on Arlo can not get the motion on cameras, have sound can get on cell phone but not ipad

[ShayneS]

Kurtwiseman,

Can you provide a bit more details regarding the issues you are experiencing?

[Kurtwiseman]

 Having trouble with our  iPad iPhone’s work just fine both our Apple products iPad very delayed no motion when cars go down Road and trees blow I can hear it but cannot see no movement  my friend has same system does very same thing ever since update this is what we’ve had trouble with it used to work just fine before update 

[ShayneS]

Kurtwiseman,

Have you tried to adjust the sensitivity settings for you cameras?

[Kurtwiseman]

 Yes I’ve tried that works just fine on iPhone iPad hear everything but nothing moves I don’t get it worked just fine before update 

[Kurtwiseman]

 Yes I’ve tried that works just fine on iPhone iPad hear everything but nothing moves I don’t get it worked just fine before update  just wanna go back two  Version before update how do I remove update it was working fine before I put the update I don’t know why you guys felt the need to screw up something that was good 

[ShayneS]

Kurtwiseman,

Have you tried to remove & re-install the battery with the camera that is giving you the issue?