Arlo Pro Camera - Thread Piece for Mount Falls Out When Unscrewing. Tried pushing back in but falls.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Today went to take down my camera from my back porch to recharge the battery. As I was unscrewing the camera from the mount the piece that is built into (well thought it was) the camera housing just fell out.
I’ve tried to push it back in, but just keeps falling out. Not sure how this can happen, why would this piece not be more secured within the housing.
I reached out to Arlo Support and they told me that particular part is not covered under warranty there is nothing they can do. They suggested that I just now use the magnetic mount, which I would have to buy and don’t feel comfortable using that method for an outside mount.
Anyone else ran into this issue? Thanks in advance.
- Related Labels:
-
Installation
-
Troubleshooting
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
There is also epoxy to keep the threaded section in place
Morse is faster than texting!
--------------------------------------
-
Apple HomeKit
1 -
Arlo Mobile App
342 -
Arlo Pro
27 -
Arlo Pro 2
1 -
Arlo Pro 3
2 -
Arlo Secure
1 -
Arlo Smart
81 -
Arlo Ultra
1 -
Arlo Web and Mobile Apps
6 -
Arlo Wire-Free
10 -
Before You Buy
1,180 -
Discovery
1 -
Features
202 -
Firmware
1 -
Firmware Release Notes
119 -
Hardware
2 -
IFTTT
1 -
IFTTT (If This Then That)
48 -
Installation
1,396 -
Installation & Upgrade
1 -
Online and Mobile Apps
1,266 -
Partner Integrations
1 -
Security
1 -
Service and Storage
563 -
Smart Subscription
1 -
SmartThings
39 -
Software & Apps
1 -
Troubleshooting
7,137 -
Videos
1
- « Previous
- Next »