Arlo|Smart Home Security|Wireless HD Security Cameras

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sdking357
Aspirant
Aspirant

Just got an Arlo Pro 2 Camera System. Although both camera Settings have Microphone and Speaker ON, and Volume Setting is Max, I don't hear any audio out from either camera's speaker. Please Help!

6 REPLIES 6
jguerdat
Guru Guru
Guru

Are all permissions for the app allowed on the phone?

sdking357
Aspirant
Aspirant
I now detect very weak audio from One of the two cameras. This volume level Will Not Work where I intend to mount this camera.
sdking357
Aspirant
Aspirant
Microphone is on.
jguerdat
Guru Guru
Guru

Try a computer browser to see if that works better. An issue is that you can't increase mic gain on a phone like you can on a computer.

shoustonnz
Luminary
Luminary
It used to work. I would talk to my kids on it. But somethings got broke in a new version.
ShayneS
Arlo Moderator
Arlo Moderator

Have you tried contacting customer support regarding this issue? I have attached the link here for you - Arlo Tech Support