Arlo|Smart Home Security|Wireless HD Security Cameras
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KimSB
Aspirant
Aspirant

My camera stopped being synced to the base and the battery wasn’t lasting more than a week. I’ve taken the battery out, waited and reinserted. I’ve left it plugged in to fully charge to 100%. I’ve resynced it to the base. It worked for about 1 week. Now it won’t even charge. I bought a new charger. Still does not work. I bought a new battery and still does not work. Any help?

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TomMac
Guru Guru
Guru

If you have swapped battery pack with a different one ( and using the oem ac charger thats supplied ) and still seeing issue... then contact Arlo support for possible camera under warranty.

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KimSB
Aspirant
Aspirant

Yes. I did that. Thanks. I will contact Arlo.