Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo Pro Batteries

Reply
Discussion stats
  • 1 Reply
  • 2824 Views
  • 0 Likes
  • 2 In Conversation
HomeAccount200
Follower
Follower

I bought  the 3 camera system and an additional camera in March of this year.  All seemed okay till a few days ago, when one battery needed to be recharged. This was confirmed by the message when I logged in.

 

I plugged battery in and it would not charge, I plugged it into a different cord and it would not charge.  All other cameras were able to be recharged using either of the cords.  I switched batteries with another camera and now the camera is picking up motion with the battery from the other camera.

 

Do I have to buy a new battery that should only be 5 months old?  Or would this be considered defective and I would get a replacement battery?   I bought from Amazon.

 

Thanks 

 

 

1 REPLY 1
TomMac
Guru Guru
Guru

contact Netgear Support https://www.arlo.com/en-us/support/contact.aspx

 

warranty, IIRR, is one year

--------------------------------------
Morse is faster than texting!
--------------------------------------