Arlo|Smart Home Security|Wireless HD Security Cameras
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Arlo Pro Base Station Disconnected

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  • ‎2018-02-26 02:28 PM
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mpaolantonio
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‎2018-02-26 02:28 PM

Base station is disconnected. Already browsed community and perform everything recommended except the hard reset which is not practicable since I would have to hire someone to get down the cameras or get a large ladder to get them myself.

All the lights are green, no network problems or changes to account for the problem.

Try to contact support, and it was not possible, the link bring me to the community page over and over.

Very disappointed, help would be appreciated.

 

 

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Streak2
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‎2018-02-26 02:51 PM

So you have tried power cycling the base and the router to which it is attached?

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