Arlo Pro App- added user not streaming video

[AUSRyan]

Hi,
I added permission to somebody and it was working fine on their Android version 7.0. Until they updated their Android today to version 8.0.

Now they get a message saying flash player is not supported.

The Arlo app just crashes now.

We've uninstalled Arlo app and re installed.. and updated flash player. Still same issue.

I even removed his permissions then added again. He accepted and still crashes and won't stream.

Anyone else having this issue or can suggest a fix?

Mine works fine still.. I'm on Android 7.0. I am a bit hesitant to update it now.

[jguerdat]

Android (and iOS) don't support Flash in anything and haven't for a long time. Others have reported issues with Android 8 but it seems to be a bit haphazard, perhaps due to specific phone models.

[AUSRyan]

He had an alert come up on his phone and can view the playback. Just seems to be the Live feedback not working.

Interesting about flash player.
Thanks for the feedback.

[JamesC · Accepted solution]

An update for the Arlo mobile app. Please make sure you have the latest version of the Arlo mobile app installed from the app store:

Release Notes - Android App 2.4.11 - 11th April 2018

JamesC

[AUSRyan]

You Sir , are a legend. Thank you. All works great now.

Keep up the great work.