Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.
Arlo Community

Arlo Pro 2 Base Station has stopped working, No LEDS lit

Reply
Discussion stats
  • 1 Reply
  • ‎2019-02-05 04:57 AM
  • 410 Views
  • 0 Likes
  • 2 In Conversation
Katariina_83
Follower
Follower
‎2019-02-05 04:57 AM

My Arlo Pro base station suddenly stopped working after 1 month. No lights come on, while power outlet and adapter working fine. Re-booting doesn't work. Seems that the base station got broken somehow. How do I return the product? It was bought from amazon that offers only limited warranty period, which is no longer active. However, the product (refurbished) warranty is 90 days.

Labels:
0 Likes
Reply
Message 1 of 2
410
1 REPLY 1
TomMac
Guru Guru
Guru
‎2019-02-05 05:09 AM

If still under warranty, contact support for same;

 

https://www.arlo.com/en-us/support/contact.aspx

--------------------------------------
Morse is faster than texting!
--------------------------------------
0 Likes
Reply
Message 2 of 2
405
Discussion stats
  • 1 Reply
  • ‎2019-02-05 04:57 AM
  • 411 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.