Arlo|Smart Home Security|Wireless HD Security Cameras
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Arlo Consistently Not Syncd

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atxval
Aspirant
Aspirant

I am experiencing consistent issues where my cameras are not syncd.  I regulary have to go outside and take out the batteries and put them back in to re-sync the cameras.  The base station is fairly close to all the cameras 20' (inside), 20' (outside), 30' (outside).  Hard to rely on the cameras if I constantly have to re-sync them or take the batteries out.  

 

I have the base station hooked up to a netgear extender but before you say that's the issue it is not because this was doing this well before the extender.  I am using the extender in hopes that it would help with connectivity.  It has not.  

 

Thoughts?

3 REPLIES 3
jguerdat
Guru Guru
Guru

Have you power cycled the base? Are all firmwares up to date compared to what's posted in the Release Notes section here?

atxval
Aspirant
Aspirant

All firmware updates are current and have cycled the base station several times.  

jguerdat
Guru Guru
Guru

PITA but consider resetting the system by removing everything from Settings, My Devices and start fresh.