Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Reply
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I’m having an issue with just one of my Arlo Pro Cameras (I have 3 total installed)
Recently, one of the cameras is having difficulty recording motion. It will detect motion, maybe record it for 10-12 seconds (I have it set to record 60 seconds max) then it goes offline.
I have reset the base, reset the camera, took out the battery, reset my router. It’s not far from the home base at all (12 feet TOPS) and I’ve had these cameras since last July. And it’s just this one camera acting up. It sometimes records and sometimes it goes offline while trying to record.
I’m stumped.
Recently, one of the cameras is having difficulty recording motion. It will detect motion, maybe record it for 10-12 seconds (I have it set to record 60 seconds max) then it goes offline.
I have reset the base, reset the camera, took out the battery, reset my router. It’s not far from the home base at all (12 feet TOPS) and I’ve had these cameras since last July. And it’s just this one camera acting up. It sometimes records and sometimes it goes offline while trying to record.
I’m stumped.
Labels:
- Related Labels:
-
Service and Storage
-
Troubleshooting
3 REPLIES 3
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Swap cameras around to see if it's the camera or location.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Seems like the location. I swapped out different cameras and I’m getting the same result.
Why would the cameras work for a solid 7 months then all of a sudden the locations cause a factor? My farthest camera is at least 20 feet from the base and goes through 2 walls (from base station)
This camera only goes through one window and won’t work properly now
Why would the cameras work for a solid 7 months then all of a sudden the locations cause a factor? My farthest camera is at least 20 feet from the base and goes through 2 walls (from base station)
This camera only goes through one window and won’t work properly now
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
That can be for various reasons including firmware updates, 2.4GHz wireless device changes, etc. Sometimes just repositioning the base can help. Other times changing camera positioining may help as well as looking for other envirnmental (wireless) changes.
Related Labels
-
Apple HomeKit
1 -
Arlo Mobile App
407 -
Arlo Pro
27 -
Arlo Pro 2
1 -
Arlo Pro 3
2 -
Arlo Secure
1 -
Arlo Smart
95 -
Arlo Ultra
1 -
Arlo Web and Mobile Apps
6 -
Arlo Wire-Free
10 -
Before You Buy
1,198 -
Discovery
1 -
Features
222 -
Firmware
1 -
Firmware Release Notes
119 -
Hardware
2 -
IFTTT
1 -
IFTTT (If This Then That)
48 -
Installation
1,417 -
Installation & Upgrade
1 -
Online and Mobile Apps
1,266 -
Partner Integrations
1 -
Security
1 -
Service and Storage
563 -
Smart Subscription
1 -
SmartThings
39 -
Software & Apps
1 -
Troubleshooting
7,273 -
Videos
1
- « Previous
- Next »