Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo Base Station shows offline when everything is showing green

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HannahCarr23
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Now I am not very tech savvy, so hang in there with me. When I go to my Arlo app, all four of my cameras say base station is offline. Now the base station and everything is plugged up and solid green lights with the occasional blink of a green light in the middle which I think is internet. Our Arlo is connect to our router on lan 1 and the router shows a solid orange light and I have tried everything to fix it. We have disconnect and reconnected both the router and the base station and still we have nothing. I really need help!

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jguerdat
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Guru

It's usually a display thing. Try logging out and back in or force closing the app and restart it. ALso, try a computer browser.