Arlo|Smart Home Security|Wireless HD Security Cameras
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Arlo Apps NOT Refreshing Snapshot When The Camera Triggers

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  • ‎2018-11-27 09:27 AM
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atadpole
Aspirant
Aspirant
‎2018-11-27 09:27 AM

Arlo Apps NOT Refreshing Snapshot When the Camera Triggers on my Samsung Galaxy S8+. It was doing this but after last update quit.

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ShayneS
Arlo Moderator
Arlo Moderator
‎2018-12-03 01:59 PM

@atadpole

 

Have you tried to reboot your base station? What version of the Arlo Mobile App are you using? Do the snapshots update on the web portal?

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atadpole
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Aspirant
‎2018-12-03 04:25 PM
2.6.4_23200 is the version of app I'm using. I have done everything, even stood on my head in a corner and NOTHING has worked. It still does not refresh the snapshot.
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ShayneS
Arlo Moderator
Arlo Moderator
‎2018-12-04 09:32 AM

Due to the amount of issues described I have opened a case for you. I will contact you via private message with further information.

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