Arlo|Smart Home Security|Wireless HD Security Cameras

App keeps logging me out stating "I am logged in on another device" but I am not

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Bagiocop
Tutor
Tutor

New to Arlo Pro. Trying to log in to account on cell phone. Keep being logged off because I am logged in on another device but I'm not. I am trying to enable my wife to use the cameras on her phone as I do. I must be doing somehtign wrong. Please help. 

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brh
Master
Master

@Bagiocop

Your wife needs to set up an Arlo Account using her email address. Once that is done, in the app on the settings page you invite her to share your system, (Grant Access). When she receives the email she needs to follow the instructions in the email to accept the invitation. Then you go back into the Grand Access section of the app and determine which priveledges you want her to have and what cameras you want her to have access to.

After that you both should be able to login at the same time.

 

Brian