Arlo|Smart Home Security|Wireless HD Security Cameras

× Arlo DevOps team is investigating an issue where customers are experiencing login issues. We apologize for this inconvenience and are working to resolve this issue.

× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.

× Urgent: Activate Two-Step Verification
Arlo requires all users to activate two-step verification to continue to access your recordings, devices, and account.
Please enable this feature now. Learn More.

Arlo Community

Join Now Sign in Help

Reply

bought a set of 3 Arlo Pro Cameras from Costco, and used them for approximately 4 months now. one of the cameras became so bright and you could not identify anything. I have tried to remove the battery and change the setting, however, none of them had worked. is there anything else I should trying before bringing them back to Costco?

28 KB

2 REPLIES 2

Use live view o the camera and click on the "sun" icon. Adjust the brightness and be sure to save the setting. You'll have to refresh the live view to see the difference.

thanks

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.