All I see on Arlo Pro is rain blobs on camera and IR reflecting back from blobs

[matthewgo]

Hi all,

I setup my Arlo Pro Cameras today, they seemed great until it rained in the evening. Now all I see is rain blobs on the camera and the IR reflecting back from the blobs.

Do these cameras actually work in the rain as advertised?

Any advice would be great. I've power cycled and re-synced the cameras/base station.

Thanks

[matthewgo]

Photos to be attached

[matthewgo]

Photo attached

[jguerdat]

The camera view isn't possible to see in that shot so I'm going to guess that it isn't tilted down much. Since the PIR sensors used to detect motion only work on people out to ~25 feet, tilting the camera down to capture only the useful area would help screen the lens from rain. There are also skins available that have a hood over the lens that may help. A careful wipe of the lens with a product such as Rain-X may also help.

[matthewgo]

Unfortunately it's pointing as far down as the magnetic wall player will allow. I'm shocked if this is the product "out of the box" and you need to buy add ons for it to work. Looks like they will be returned ☹️

[StephenB]

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@matthewgo wrote:
Unfortunately it's pointing as far down as the magnetic wall player will allow. I'm shocked if this is the product "out of the box" and you need to buy add ons for it to work. Looks like they will be returned ☹️

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@jguerdat can't see a clear enough image to know what the camera is pointing at, so he is speculating about the angle.

If there's water actually running over the camera in the rain, then you do need to put it somewhere else.  If it's just moisture on the lens, then try getting some RainX or an equivalent product.