Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.

After replacing battery, camera says device is offline. Tried syncing but no live view.

Reply
Discussion stats
  • 1 Reply
  • 669 Views
  • 0 Likes
  • 2 In Conversation
edf6873
Aspirant
Aspirant

Saw my battery was low. After replacing battery, which I've done many times before, the online view of camera says device offline. I've even tried to sync it. Still no live view. 

1 REPLY 1
JessicaP
Arlo Employee Retired

Hi edf6873,

 

Try removing the batteries from your Arlo camera and re-inserting them back in to see if that helps. You can also read here to learn how to troubleshoot when your camera goes offline: My Arlo wire-free camera is offline; how can I troubleshoot it?