Arlo|Smart Home Security|Wireless HD Security Cameras
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Adding 5th camera

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  • ‎2023-08-04 08:44 AM
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LJFI
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‎2023-08-04 08:44 AM

Whenever I try to add a 5th camera to my Arlo Pro system, it recognizes the camera, but then when I bring up "device", it says, "This device is inactive.  A paid subscription is required to activate the device."  

Yet Arlo automated support says any number of cameras may be added. 

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jguerdat
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‎2023-08-05 06:48 AM

What model is that 5th camera? Any camera newer than the Pro 2 needs a subscription although any newer camera should come with a trial subscription. Do you currently have any sort of subscription shown under Settings, Subscription?

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